Our focus

When one human being urgently needs someone else

Modern travellers have changing needs. People travel farther, longer and more often. For business and for pleasure. They are only just discovering the world. Certainty is important. World citizens want to be able to implicitly trust in professional, reliable assistance and appropriate service in case of emergency.

Eurocross knows the way
Wherever people go, Eurocross was there first. We are in close contact with more than 50,000 known and reliable professionals and organisations all over the world. They are at our beck and call to be of service to people in emergencies or problematic situations. No one needs to feel lost, as we know the way. The way to the right aid, To the right solution. At the right time and at the right place.  

Setting the scene for clients
More than 26 years of knowledge and experience. A keen eye for developments in society, constant feeling for daily practice. Our clients can count on this where it concerns the contacts with their clients. Because we are aware that we set the scene for our clients every time that a client appeals to us for help. We spot bottlenecks, discuss these with clients and offer solutions. It is an obvious contribution to optimising their services.

International network
Clients are becoming more international and require services on both the European and global level. Which is why we have an international network of partners at our disposal. We make use of the expanding international network of parent company Achmea. 

European alliance
Eurocross is one of the founders of Astrum Assistance Alliance. An international alliance of five major, independent European emergency centres, each of which occupy a leading position: Eurocross Assistance (Netherlands, the Czech Republic, Bulgaria), SOS International (Scandinavia), Roland Assistance (Germany), Fidelia Assistance (France), Mobi-24 (Switzerland). By joining forces, Eurocross can offer even more support to clients who offer their services in all of Europe and globally. Scaling-up, clever co-operations, exchange of knowledge and experience and central purchasing result in optimal quality and efficiency. This enables us to considerably reduce the claims towards clients. Moreover, Eurocross makes use of the local purchasing position and networks of the Astrum-partners. And so we can dispose of the best (medical) staff at local – and therefore the lowest - rates.