Other travel assistance

You unexpectedly need to stay abroad for longer than you had anticipated. Because your travel documents have been stolen. Or you run across a medical problem. You can rely on us implicitly at times like these. We will, for example, book you a hotel room and will arrange for return transport as soon as you are able to travel again. You can feel at ease.

Return trip sooner than planned
Take the case that you need to return home sooner than planned. Because a family member suddenly has a life-threatening disease or unexpectedly dies. Travel insurance also covers the costs of returning home sooner in the event of damage to your home or to other valuable items. Eurocross will see to a speedy return trip home to the Netherlands and to the transport of your vehicle in all of these cases.

The death of a fellow traveller
In the unhoped-for event that one of your fellow travellers dies while you are abroad, then we will support and help you personally. For example, where it concerns the transport of the body back to the Netherlands. We will see to all of the formalities and will maintain intensive contact with everyone concerned. We will see to all of the practical issues in these sad situations.

Theft of your travel documents or other valuable documents
Have your travel documents or other valuable documents been stolen? Eurocross will help you to block your banker’s cards and to book new tickets. Have you lost your passport or identity card? Then we will direct you to the nearest consulate or the appropriate embassy for adequate help. Costs deriving from theft of these documents are covered according to the conditions of your travel insurance.

Support during your trip

Sick while on holiday? Has your banker’s card or credit card been stolen? Are you stranded somewhere abroad? Are there problems with your travel documents? Important information is provided here.


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Help when preparing for your trip

Have you taken out travelling insurance? Are matters such as medical costs and costs of transport covered as well? Have you had the correct vaccinations? And are you familiar with the culture, the customs and the do's and don'ts of the country of your destination? Prepare yourself well and have a carefree trip!

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